Terms of Service

Effective Date: June 17, 2026

1. Introduction

Welcome to Shattered Stars. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By browsing our website, placing an order, or using any of our services, you agree to be bound by these Terms. Please read them carefully, along with our Privacy Policy, which is incorporated into these Terms by reference.

2. Eligibility

You must be at least 13 years old to use our website. By using our services, you represent and warrant that you are of legal age to form a binding contract and that all information you provide is accurate and complete.

3. Permitted Use & Prohibited Activities

You may use our website only for lawful, personal, non-commercial purposes. You agree not to:

Violate any applicable local, state, or federal laws or regulations.
Infringe on our intellectual property rights or those of third parties.
Upload or transmit malicious code, viruses, or harmful content.
Interfere with the security, functionality, or performance of our website.
Scrape, copy, reproduce, or republish our product images, descriptions, or brand content without written permission.
Place fraudulent orders, provide false payment information, or attempt chargebacks without valid cause.

4. Products & Orders

4.1 Product Information

We strive to display product images, descriptions, and prices as accurately as possible. However, minor variations in color, texture, or detail may occur due to screen display differences and the handcrafted nature of some jewelry pieces. We reserve the right to modify or discontinue any product at any time without prior notice.

4.2 Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to cases of:

Pricing or product description errors
Insufficient inventory
Suspected fraud or unauthorized activity
Violation of these Terms

If your order is canceled, we will notify you promptly and issue a full refund to your original payment method.

5. Pricing & Payment

All prices on our website are listed in U.S. Dollars (USD) and do not include applicable sales tax or shipping fees, which will be calculated at checkout.
We reserve the right to adjust product prices at any time without prior notice. Price changes will not affect orders that have already been confirmed and paid.
We do not store full credit card details on our servers. All payment processing is handled securely by authorized third-party payment providers.
You are responsible for providing valid, authorized payment information. Failure to complete payment may result in order cancellation.

6. Shipping & Delivery

All shipping and delivery terms are governed by our Shipping Policy, which is incorporated into these Terms. We make every effort to ship orders within our stated processing timeframes, but we are not liable for delays caused by shipping carriers, customs, or events beyond our reasonable control.

7. Returns & Refunds

Our return and refund rules are fully outlined in our Return & Refund Policy. By placing an order, you acknowledge and agree to the terms stated in that policy.

8. Intellectual Property

All content on our website — including but not limited to text, product images, logos, designs, trademarks, and website layout — is the exclusive property of Shattered Stars and is protected by U.S. and international copyright and trademark laws.

You may not reproduce, distribute, modify, or use any of our intellectual property for commercial purposes without our explicit written permission.

9. Disclaimers

Our website and products are provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied. We do not warrant that our website will be uninterrupted, error-free, or free of harmful components.

To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Shattered Stars shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.

In no event shall our total aggregate liability exceed the total amount you paid for the specific order or service that gave rise to the claim.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New Jersey, United States, without regard to its conflict of law principles. Any disputes arising from these Terms shall be resolved in the state or federal courts located in New Jersey.

12. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business, legal requirements, or operational practices. The updated version will be posted on this page with a revised effective date. Your continued use of our website after changes take effect constitutes your acceptance of the updated Terms.